Rina Acuyong

Rina Acuyong is a university-educated Collections Specialist from the heart of Manila, with extensive experience in managing and resolving outstanding accounts. In her current role, she is responsible for efficiently collecting overdue fees, negotiating sustainable payment arrangements, and maintaining accurate account records while upholding high standards of professionalism and courtesy.

A dedicated mother of two, Rina brings exceptional patience, empathy, and attention to detail to her work. She is known for her strong communication skills, ability to handle difficult conversations with tact, consistent track record of meeting and exceeding collection targets and just simply a class act, having the patience of a saint dealing with the most challenging situations. Combining analytical thinking with a customer-focused approach, Rina helps the firm improve cash flow while preserving positive client relationships.